Amazon apologizes for termination of hosting Web (AFP)

WASHINGTON (AFP) - Amazon apologized Friday for an interruption of its hosting service Web that struck a number of companies offline, including popular sites like Foursquare, Quora and Reddit.

The Seattle-based Amazon, Washington has also recognized that some customers lost data following technical problems which began on 21 April and said that he would offer a credit of 10 days for customers whose sites have been affected.

Amazon is best known as an online retailer, but the company is also a major provider of cloud computing services, renting space on its powerful servers to customers around the world.

In its statement of nearly 6,000 - word Friday, his first public detailed explanation of the failure, Amazon, said: "We want to make an apology."

"We know how critical our services are for our customers and we will do everything we can to learn from this event and use it to drive improvement through our services", added.

The company has promised to be more forthcoming in the future.

"In addition to technical knowledge and improvements that will result from this event, we also identified improvements that need to be made in our client communications," he continued.

"We want our communications to be more frequent and contain more information," the company said.

Global technology companies invest billions of dollars in cloud computing, which involves information about Web hosting and provide customers with the application.

Amazon said "several causes that interact with the root one" were the cause of the failure, but the main was a disastrous attempt to move the traffic capacity on a network upgrade.

"The passage of the trafficking was executed incorrectly", said Amazon.

"The trigger for this event was a change in network configuration...". We our change of audit process and increase automation to avoid this error doesn't happen in the future. ?

Accommodation of the Amazon were last in the new end of last year after the company has started WikiLeaks off the coast of its servers, saying that the Web site of tens of thousands of military documents and diplomatic cables leaked had violated its terms of service.