SAN FRANCISCO - Skype Thursday was scrambling to resolve a problem that caused the popular Internet phone service in the world be inaccessible for a "small number" of users.
"A small number of you may have had problems signing in to Skype," Skype engineer Peter Parkes said in an update to the blog of the company based in the Luxembourg.
"This affects primarily persons with Skype for Windows," he continued. We have identified the problem and issue a fix in the next few hours.
His message included the instructions step by step for Skype users fix on computers powered by Windows, Linux or Macintosh operating systems.
Skype spokesman Chaim Haas said that while some users had trouble to sign in, the service never emerged and its computers not to hang.
Skype is on the rise and progress, with 25 million people logged on at the start Thursday afternoon, according to Haas.
"Engineers have been hard work throughout the day and an official patch will be expelled soon", Haas said of the situation.
The problem came just weeks after Microsoft has sealed an agreement to buy leader in voice and video Internet for $ 8.5 billion in a movement which aims to strengthen its presence in an arena dominated by Google and Facebook online.
The purchase of Skype, which would have also attracted interest from Cisco, Facebook and Google, is the largest ever by Microsoft and gives him the control of one of the few companies whose name has become a verb, as in "skype.".
Skype users can call low cost or free of charge on the Internet using their computers or smartphones. Skype bypasses the standard telephone network to channel the voice and video calls on the Web.
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